Police launch app for 'lost article' complaints

India on 15 April 2015
Location : Hyderabad, India | Source : The Times of India; Image Source: Creative Commons

HYDERABAD: If you lose your mobile phone, laptop, tab, credit or debit card, you will no longer have to visit the local police station to lodge a complaint. 

Hyderabad police have launched a new app called 'Hyderabad City Police Lost Report' which will enable the user to lodge a complaint and secure a digitally signed 'report of lost article' from the police directly in his her email within three days after reporting the loss. 

Announcing the launch of the app at a press conference here on Monday , Hyderabad police commissioner M Mahender Reddy said that citizens can secure the digitally-signed 'report of lost article' for 27 items, including debit and credit cards, marksheets, transfer certificates, driving licences, vehicle registration certificates, vehicle insurance documents, SIM cards, cellphones, computers (including laptops and tablets), Aadhaar cards, voter IDs, bank passbooks, bank cheque books, bond certificates, cameras, ID cards of government and private organisations, schools, colleges and universities, PAN cards, postal passbooks and vehicle fitness certificates by downloading the app on Android and iOS mobiles and registering themselves using Aadhaar number. 

"Aadhaar card is mandatory to register and use the app. Once the Aadhaar number is entered along with details of the lost item and residential address, the app directly retrieves photograph of the complainant from Aadhaar database and incorporates it on the document to be issued," the commissioner said. 

The digitally-signed 'report of lost article', which would be emailed to the complainant, would contain details of the lost article along with the complainant's photo and residential address. The agency , which receives the report from the complainant, could also verify the authenticity of the document by logging onto .in and keying in the details present in the report. 

"A special team at the police commissionerate will examine the details and verify antecedents of the complainant before issuing the report," Reddy said.The service would be free of cost and the commissioner said that it would immensely benefit citizens and also cut down work load at police stations. 

"If false details are provided to police to obtain a report, the complainant can be charged under relevant sections of law," Reddy warned.

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