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Altus organizes Police Stations Visitors Week in Delhi and around the world

India on 12 November 2013
Location : Delhi | Source : Altus. Image Source: Altus

Police Stations Visitors Week (Police Week) is a unique global event organized by Altus to assess the quality of services delivered in the participating police departments, to identify some of the best practices in use by police, to strengthen the accountability of police to the local citizens whom they serve and to promote human rights standards. 

The visitors use a special kit developed by Altus to guide their visit, following protocols that are the same around the world. Immediately after each visit, the visitors answer 20 questions about what they observed. Altus collects the scores over a secure web site and verifies them. The scores are based on visitors’ individual perceptions about the police stations. Expectations for police service vary across countries and within localities. As a result, the scores measure the extent to which visitors perceive the police in particular stations to be meeting or even exceeding local expectations in globally comparable areas of service.

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